NYI Service Level Agreement
NYI understands the importance of server availability to Customer and is committed to providing the highest possible level of service. NYI has developed the following service level guarantees to ensure maximum performance and uptime.
NYI is a trusted infrastructure partner to thousands of clients across a range of industries. We offer a comprehensive set of hybrid solutions across cloud, multi-cloud, colocation and bare metal — all accessed from a single management platform. These solutions are complemented by our extensive Professional Services and end-to-end Managed Services capabilities.