NYI Service Level Agreement
NYI understands the importance of server availability to Customer and is committed to providing the highest possible level of service. NYI has developed the following service level guarantees to ensure maximum performance and uptime.
NYI is a trusted infrastructure partner to small and medium-sized enterprise clients across a range of industries. We drive infrastructure optimization through flexible integrated hybrid IT solutions and strategic partnerships that result in cost and performance efficiencies. Our experts offer insights and end-to-end support so that your teams can be freed to focus on innovation and growth.