NYI Service Level Agreement
NYI understands the importance of server availability to Customer and is committed to providing the highest possible level of service. NYI has developed the following service level guarantees to ensure maximum performance and uptime.
Our customers want customized, mission-critical solutions and those are NYI’s specialty. We opened our first facility in Lower Manhattan in 1996, and we’ve expanded our network and infrastructure services coast to coast since then. Our complementary portfolio of services includes colocation, cloud services and managed services, disaster recovery and business continuity planning.